CIT HelpDesk

The CIT HelpDesk is the first point of contact for technology-related questions, requests, or issues.

Popular Services

Services Provided

• Network setup (including WiFi & VPN)
• Adding printers
• Academic software installation
• Sign-out and support technology available for loan
• Answering general computer questions

Unfortunately, we are unable to assist with hardware repair, OS installation, data recovery, or malware removal.

• Protect your technology investment by seeking in-warranty assistance from your computer manufacturer or Authorized Service Providers. 
• CIT does not officially partner with any third parties for student repairs. 
  • The closest Apple Authorized Service Provider is the Apple Store at Eastview Mall.

Technology & Software Support for Departments

Each academic department is supported by a Technology Support Professional (TSP). Your TSP can assist you with all desktop computing needs. Contact the CIT HelpDesk to place a request for your TSP.

View a list of the TSPs and what departments they support

Supported Software & Hardware

Please visit the below "Supported" lists often as they are updated to reflect new technology and older technology no longer supported by CIT. 

Note: These lists are only for "college-owned" equipment or tenants expecting service from CIT (if granted). CIT does not support personally owned equipment for faculty and staff.

Reference: Supported Software & Hardware Lists